What is the restaurant server training manual?

What is the restaurant server training manual?

The restaurant server training manual will help you transform your service staff into knowledgeable servers. The most important part in the restaurant server training manual is the server steps of service. Basically, the process begins when the guest arrives through your front doors all the way up to when the guest departs the restaurant.

Why is server training important for your restaurant?

Restaurant server training is very important as it helps to equip the employees with outstanding customer experience. Furthermore, it motivates them and instills best practices through the entire team. Here are 10 steps that will guide you when training your restaurant staff. 1. Start with orientation Let’s face it.

How to be a good server in a restaurant?

Know the menu by heart. know the menu and the menu description. If a guest were to ask about a specific food allergy or the ingredients of a certain food product, then the server would be able to answer the guest’s question without hesitation. It is important that the server-in-training practices entering food and drink items into the POS system.

Do you need a server training manual?

Provide a handbook to every server and keep one or two copies in the restaurant so anyone can reference it in times of need. A server training manual should include the following: Server Etiquette Guidelines – The scope of your etiquette may vary depending on the type of restaurant you own.